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privacy policy
Privacy Policy
Effective Date: September 9, 2026
Anchor & Oak Hospitality Solutions, LLC (“Anchor & Oak,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and communications with us.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, schedule a consultation, submit a website form, engage our services, or otherwise communicate with us.
This information may include your name, business or property name, email address, telephone number, job title, and information you choose to provide regarding your property, organization, or consulting needs.
Our website and service providers may automatically process limited technical information necessary to operate and secure the website, such as browser or device information and technical request data. We do not currently use behavioral advertising or third-party marketing analytics on our website.
How We Use Your Information
Anchor & Oak may use information we collect to:
Respond to inquiries and requests for information; Communicate with prospective and existing clients; Schedule consultations, meetings, and other appointments; Provide and administer consulting and advisory services; Request information or documents related to an engagement; Provide engagement updates and client support; Maintain appropriate business and administrative records; Improve our website, services, and client experience; and Comply with applicable legal and regulatory requirements.
We do not sell your personal information.
SMS and Text Messaging Privacy
When you provide your telephone number and expressly consent to receive text messages from Anchor & Oak Hospitality Solutions, LLC, we may use that number to communicate with you regarding your inquiry, requested services, appointments, engagement activities, or client support.
SMS opt-in and telephone number information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent data will not be shared with third parties.
We may use service providers as necessary to facilitate our communications and business operations. Such service providers may process information on our behalf solely for purposes of providing those services.
Consent to receive text messages is not a condition of purchasing goods or services from Anchor & Oak.
SMS Messaging Terms & Conditions
By opting in to receive SMS messages from Anchor & Oak Hospitality Solutions, LLC, you may receive conversational or informational messages related to your inquiry or business relationship with us. Messages may include responses to inquiries, appointment scheduling or confirmations, requests for information or documents, engagement updates, and client-support communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP or CANCEL to a message. For assistance, reply HELP.
Opting out of SMS messages will not prevent Anchor & Oak from communicating with you through other appropriate methods when necessary for an existing business relationship or engagement.
How We Share Information
Anchor & Oak does not sell or rent personal information to third parties.
We may disclose information to service providers that assist us in operating our business, website, communications, payment processing, client-management systems, or other business functions. We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, clients, business, or others.
As stated above, SMS opt-in consent data and telephone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services to provide certain functionality. Anchor & Oak is not responsible for the privacy practices of third-party websites that we do not control. We encourage visitors to review the privacy policies of those services when appropriate.
Your Choices
You may choose not to provide certain personal information, although doing so may limit our ability to respond to an inquiry or provide requested services.
You may request that we update or correct personal information you have provided to us by contacting us using the information below.
You may withdraw consent to SMS messaging at any time by replying STOP or CANCEL.
Changes to This Privacy Policy
Anchor & Oak may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable requirements. Any revised policy will be posted on this website with an updated effective date.
Contact Us
Questions regarding this Privacy Policy or our privacy practices may be directed to:
Anchor & Oak Hospitality Solutions, LLC
Clearwater, Florida
Email: info@anchoroakhospitality.com
Phone: 855-426-4677
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Anchor & Oak Hospitality Solutions, LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@anchoroakhospitality.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
Terms of Use
Terms of Use
Effective Date: September 14, 2026
Welcome to the website of Anchor & Oak Hospitality Solutions, LLC (“Anchor & Oak,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of anchoroakhospitality.com (the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. About Anchor & Oak
Anchor & Oak Hospitality Solutions, LLC is a Florida limited liability company providing hospitality consulting and advisory services, including operational assessments, organizational and leadership support, process improvement, training, quality assurance, and related services.
Information presented on the Website describes our services generally and does not, by itself, constitute a proposal, engagement agreement, or commitment to provide services.
2. Website Use Does Not Create a Client Relationship
Accessing the Website, submitting an inquiry or contact form, scheduling or participating in an introductory consultation, or otherwise communicating with Anchor & Oak through the Website does not, by itself, create a client-consultant relationship or obligate either party to enter into an engagement.
A consulting relationship is established only through an appropriate written agreement executed by Anchor & Oak and the client.
3. Client Engagements
These Terms govern use of the Website and do not govern the terms of a consulting engagement with Anchor & Oak.
Consulting services are provided pursuant to written agreements between Anchor & Oak and its clients. If any provision of these Terms conflicts with an executed Client Services Agreement, Statement of Work, or other written engagement agreement, the executed engagement agreement controls with respect to that engagement.
4. Informational and Advisory Nature of Website Content
Content provided through the Website is for general informational purposes and to describe Anchor & Oak's consulting services.
Unless expressly stated in an executed written engagement agreement, information available through the Website does not constitute legal, accounting, tax, engineering, architectural, building, life-safety, code-compliance, financial-audit, or other professional services requiring specialized licensure or certification.
Users should consult appropriately qualified professionals when advice or services within those disciplines are required.
5. No Guarantee of Results
Anchor & Oak's consulting services are designed to help clients identify opportunities, evaluate operational conditions, strengthen organizational performance, and make informed business decisions.
Business and operational results depend on numerous factors outside Anchor & Oak's control. Accordingly, statements on the Website concerning improved performance, profitability, asset value, guest satisfaction, operational effectiveness, or other potential benefits describe objectives or potential outcomes and are not guarantees of specific results.
Past performance, examples, observations, recommendations, or client experiences do not guarantee future outcomes.
6. Intellectual Property
Unless otherwise indicated, the Website and its original content, including text, graphics, logos, service descriptions, methodologies, documents, designs, and other materials, are owned by or licensed to Anchor & Oak and are protected by applicable intellectual-property laws.
You may access and use the Website for legitimate personal or business informational purposes.
You may not reproduce, republish, distribute, sell, modify, create derivative works from, or commercially exploit Anchor & Oak's proprietary Website content without prior written permission, except as otherwise permitted by law.
Nothing in these Terms transfers any ownership interest or intellectual-property right to a Website user.
7. Acceptable Use
You agree not to use the Website to:
violate applicable law or the rights of another person or organization;
attempt to gain unauthorized access to the Website or related systems;
introduce malicious software or otherwise interfere with Website operation;
impersonate another person or misrepresent your identity or affiliation;
scrape, harvest, systematically extract, or commercially reproduce proprietary Website content without authorization; or
use Website content in a manner that falsely suggests endorsement, affiliation, or authorization by Anchor & Oak.
8. Third-Party Services and Links
The Website may contain links to, integrations with, or functionality provided by third-party websites and services, including scheduling, communications, payment, analytics, or other service providers.
Anchor & Oak does not control third-party websites or services and is not responsible for their availability, content, security, privacy practices, terms, or performance.
Your use of a third-party service may be subject to that provider's own terms and privacy policies.
9. Website Accuracy and Availability
Anchor & Oak endeavors to provide useful and accurate information through the Website. However, Website information may occasionally contain errors, omissions, or information that becomes outdated.
We do not warrant that the Website will always be complete, accurate, current, available, secure, or free from technical interruptions.
We reserve the right to modify, suspend, remove, or discontinue Website content or functionality at any time.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Anchor & Oak Hospitality Solutions, LLC and its members, managers, officers, employees, consultants, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating solely to your access to, use of, inability to use, or reliance upon the Website or its general informational content.
Nothing in this section is intended to limit liability that cannot lawfully be limited or excluded.
Liability arising from an actual consulting engagement is governed by the applicable executed agreement between Anchor & Oak and the client rather than this Website provision.
11. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Anchor & Oak Hospitality Solutions, LLC and its members, managers, officers, employees, consultants, contractors, and agents from third-party claims, damages, liabilities, or reasonable costs arising directly from your unlawful use of the Website, your material violation of these Terms, or your infringement of another party's rights through your use of the Website.
This provision does not apply to claims arising solely from Anchor & Oak's own acts or omissions.
12. Privacy
Your use of the Website is also subject to our Privacy Policy, which describes how Anchor & Oak collects, uses, protects, and shares information obtained through the Website and related communications.
The Privacy Policy is incorporated into these Terms by reference.
13. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
To the extent a dispute arising solely from use of the Website is subject to judicial resolution, the parties agree that venue shall lie in the appropriate state or federal court having jurisdiction in Pinellas County, Florida, except where applicable law requires otherwise.
14. Changes to These Terms
Anchor & Oak may revise these Terms from time to time to reflect changes in our Website, business practices, services, or applicable requirements.
Revised Terms become effective when posted on the Website with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
15. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
16. Entire Agreement Regarding Website Use
These Terms, together with the Privacy Policy, constitute the agreement between you and Anchor & Oak concerning use of the Website.
They do not replace, amend, or supersede any separately executed Client Services Agreement, Statement of Work, confidentiality agreement, or other written agreement between Anchor & Oak and a client or other party.
17. Contact Us
Questions regarding these Terms may be directed to:
Anchor & Oak Hospitality Solutions, LLC
Clearwater, Florida
Website: anchoroakhospitality.com
Email: info@anchoroakhospitality.com
Phone: 855-426-4677